Recoup Delivery
(856) 229-0678
Free check

Dispute deadlines

Every deduction has a deadline.

14 days
The window to dispute an error charge in the DoorDash Merchant Portal, measured from the delivery date. Older charges can only be pursued through a DoorDash Support case, which is slower and less certain.
30 days
Uber Eats measures 30 days from the original order date; Grubhub also allows 30 days under its merchant policy. After that the adjustment stands.

Most operators reconcile monthly, or not at all, and find the deductions well after the window has closed.

Process

Three steps, starting with one statement.

1
Send your most recent payout statement
This is the statement each platform already emails you. Forwarding it takes about a minute.
2
I check the last 30 days at no cost
Within 24 hours you get a written summary: which deductions are still inside their dispute window, which have expired, and which point to a recurring billing error. If I find nothing worth pursuing, I will say so.
3
If the numbers justify it, I file weekly
$149 per month plus 25% of what I recover, with the total capped at 60% of what actually comes back, so a month that recovers nothing costs nothing. Month to month, cancel at any time.
About

Six years in restaurant and logistics operations. I have stood in a back office looking at a deposit that landed several hundred dollars short, with no practical way to trace the cause before the dinner rush. Reconciling it properly takes hours a working kitchen does not have.

That is the work I do: a standing weekly review of your statements, with disputes filed inside the window. You will not be routed through a support queue or asked to adopt new software. I am based in Cherry Hill and take on a limited number of restaurants in the surrounding towns, which is what keeps the turnaround short.

Common questions

What operators usually ask

Free 30-day check

Request your free check

There is no cost and no account access required. I will reply within 24 hours with where to send your statement.

Which platforms do you use?
You can also email your statement directly to hello@recoupdelivery.com
Your details are used only to reply about the free check and are never sold or shared.